Returns & Exchanges
At VVS Jewelry, we stand by the brilliance of our craftsmanship; if your piece doesn't meet your expectations, we offer a 30-day window for hassle-free returns and exchanges. Ensure your items are unworn and in their original packaging to qualify for a full refund or store credit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
Pack and Ship
Secure your jewelry in its original display box and protective mailer to prevent damage during transit, then drop it off at any authorized shipping location.
Quality Inspection & Refund
After our gemologists verify the condition of your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing